Refund and Returns Policy
Thank you for shopping with Wineful Living. Please review our return policy carefully before purchasing. This policy applies to all physical products fulfilled through our print-on-demand partner, Printify.
Return Window
We accept return or replacement requests for defective, damaged, or misprinted items within 30 days of delivery. After 30 days, we unfortunately cannot offer a refund or replacement.
Return Conditions
Because all items are custom made to order:
- We do not accept general returns or exchanges (e.g., wrong size, color, or buyer’s remorse).
- Only defective, damaged, or misprinted items are eligible for return or replacement.
- Items must be unused and reported within the return window.
- Claims must include photo evidence of the issue.
Non-Returnable Items
- Digital products
- Items returned after 30 days
- Items damaged due to customer misuse or incorrect handling
How to Request a Return or Replacement
To start a claim, email us at admin@winefulliving.com with the following:
- Your full name and order number
- Clear photos of the issue
- A short explanation of the problem
We’ll review your request and notify you of the next steps, including whether your return qualifies for a replacement or refund.
Refund Method
If approved, refunds are issued to your original payment method. Please allow 3–5 business days for the refund to appear, depending on your payment provider.
Digital Products
All sales of digital downloads are final and non-refundable due to the nature of the product.
